Identifying conformance and non-conformance
£26.00 (plus VAT)
This eLearning course will teach you how to identify both conformance and non-conformance, when carrying out monitoring activities, such as internal audits, GMP inspections, product inspection and testing, and also when handling non-conforming materials.
The standards are clear about what they require for the identification and recording of conformance and non-conformance for internal audits. This course teaches this, but it also explains how to comply with the requirements of the standard which aren’t so clear – such as GMP inspections and when assessing testing and inspection results.
The course goes into detail about what to look for and how to document evidence, so that anyone can pick up what you’re recorded, read it and understand it.
The course builds on the 7-step process of non-conformance actions and covers in detail the steps of identification and consequence assessment.
This training has been designed to meet the following sections of the BRCGS Standards:
| BRCGS Food Safety Issue 9 |
BRCGS Packaging Issue 6 |
BRCGS Agents & Brokers Issue 3 |
BRCGS Storage & Distribution Issue 4 |
| 3.4.3 Internal audit records and corrective actions
3.4.4 Documented inspections |
3.6 Corrective and preventive action | 3.9 Corrective and preventive actions | 3.3 Corrective and preventive action |
We recommend that you complete the mini training ‘Understanding improvement and non-conformance actions‘ before taking any of the other courses in the corrective and preventive action series.
It provides the foundation of the basic understanding required for improvement and non-conformance actions. This allows additional learning to be overlayed, producing a gradual learning experience – preventing the learner from becoming overwhelmed.
‘Understanding improvement and non-conformance actions‘ will automatically be added to your cart when you purchase this course.
About the training
Sample video
This course is a must for internal auditors, GMP inspectors, quality control and laboratory staff, QAs and anyone who is responsible for handling non-conforming material.
The mini training ‘Understanding improvement and non-conformance actions’ must be completed before doing this unit.
The course includes exercises and takes approx. 45 minutes without breaks.
The test is made up of 25 multiple-choice questions. 70% is required to pass and gain a certificate. The test is open book and retakes are free of charge.
Objective and subjective monitoring
There are two types of monitoring; objective and subjective. The type of monitoring that’s being performed defines whether you need to document both conformance and non-conformance or just non-conformance. This course explains this and how to apply the requirements for documenting evidence based on the result.
Corrective, preventive and proactive culture
The culture of the business will dictate how actions are handled. The culture of every business will sit somewhere on the action culture scale. During this course you’ll learn about the culture scale, so you can determine where your business sits and how to move it up the scale – towards proactive culture.
Find out more about our endorsement programme
1 review for Identifying conformance and non-conformance
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Paul Doore – Transport Enterprises –
Although the course was very informative and covered the areas needed, accessing the course was a little problematic. I was surprised to hear from the online support, that not all platforms were supported. That said, once logged on via a windows PC the course ran with out any problems.
Mel Allen –
Hi Paul, thanks for your honest feedback – following our chat with you online when you needed support, we updated our emails, so that learners would be informed in advance that an ipad and mobile phone can’t be used for our interactive training at present. We hope that in the not too distant future – we will be able to provide our training on these platforms to provide a training environment that’s more accessible.