Please read these terms and conditions (referred to as T&Cs from here forward) fully, before you accept them as they affect your legal rights. Although we may not have said something specifically in these T&Cs, we still reserve the right to enforce them. You agree to review this agreement periodically to ensure that you are aware of any amendments, which may be made by us at any time. If you’re not sure about anything, please contact us using the information below.
Who are we?
We are Techni-K Consulting Ltd. We are a privately owned company, registered in England and Wales with Companies House. Our registration number is 08058495. Our registered address is 11 Common Road, Thorpe Salvin S80 3JJ. Our contact email address is email@example.com – you can also call us on 07955 211023. We are the owner and operator of https://techni-k.co.uk/ and https://corporate.techni-k.co.uk/
Definitions – how you can interpret what we say
You / Your / Buyer: The customer.
Us / Our / We / Seller: Techni-K Consulting Ltd – referred to as ‘Techni-K.’
User: Any third party over 18 years of age, that accesses our website who is not employed or engaged by Techni-K.
Website: https://techni-k.co.uk/ and https://corporate.techni-k.co.uk/ where our Goods, Services and Content are available for sale or use.
Contract: The agreement between You and Us for supply of Techni-K Goods and Services at a distance under an organised sales or service provision without the physical presence of the Seller or Buyer/User, with the use of one or means of distance communication.
Goods: Documentation and training advertised by Us on our Website that’s available for purchase.
Services: Subscription to Techni-K articles and membership plans.
Order: The request You submit to Us following the step-by-step process set out on the Techni-K Website.
Content: Text, graphics, images, audio, video, software, documentation, data compilations, layouts, underlying code or information stored in a computer that appears on, or forms part of our Website, including any content uploaded by the User.
- Introduction – how we’ll apply our T&Cs
These T&Cs apply between you (the customer and user of this website) and Techni-K. They will be applied when you access Techni-K goods and services from our website.
You will be asked to agree to these T&Cs before placing an order for Techni-K goods on the website by clicking on the button ‘I accept.’ If you do not click on the button, you won’t be able to complete a purchase. You can only purchase goods from the website if you are eligible to enter into a contract and are at least 18 years old.
As a user of our website only, where services or content are accessed, an agreement to comply with and be bound by our T&Cs upon first use of our website will be formed. Please refer to intellectual property and acceptable use and website use specifically for this purpose. If the user doesn’t agree then the user should stop using the website immediately.
- Your personal information and communication with Techni-K
Any communication issued by us will be sent by email using the details provided by the customer or user. We will presume that this communication has been received and read, unless we receive a mailbox notification advising that our email was undeliverable.
Where we expect to receive a reply and no reply is received, we’ll attempt to contact the customer or user again or use another method of communication to obtain a response. We accept no liability for unread or unopened emails that we have sent. The customer or user is responsible for advising us at the earliest opportunity if the contact information submitted to us requires updating or amending if it becomes known that it’s incorrect.
- Intellectual property and acceptable use – what belongs to Techni-K and how you can use it…
All Content included on the website, is the property of Techni-K. When you use or purchase content on our website you acknowledge that this is protected by copyright, trademarks, database rights and other intellectual property rights. Techni-K doesn’t grant any license to use its content without our permission. Techni-K give you permission to use the information on our website for your own use. The content must not be reproduced, modified, copied or distributed for commercial purposes without our permission.
For goods and services purchased on the website, unless Techni-K gives express written consent, you’ll not allow any third party to use the content in any circumstances. The goods and services supplied under contract grant their use to the customer only, in its own business to perform the function it was intended for. Any breach of use will result in the termination of use and access to the website including restriction of download permissions. The customer shall notify Techni-K immediately, if the customer or user becomes aware of any unauthorised use.
- Website use – what you can’t do on our website
You may not use the website for any of the following purposes:
- In any way which causes, or may cause damage or interference with any other person’s use or enjoyment of the website.
- In any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation or government order.
- Making, transmitting or storing electronic copies of content protected by copyright without the permission of Techni-K.
The website may contain links to other sites, only where we deem in necessary to support the information provided in our content. Unless expressly stated, these sites aren’t under the control of Techni-K. We assume no responsibility for the content of other websites linked and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site doesn’t imply any endorsement of the sites themselves or of those in control of them.
4.2 Content and availability
The views expressed on our website are our own and are given based on our professional opinion only. All content published in our articles is written with reasonable care, skill, research and information available to us based on the topics we write about, or reply to in comments left by users. Any information that’s quoted by us is referenced with the appropriate identification of where it originates from, wherever possible. We make every effort to make an accurate representation of the content where it relates to a system or known practice within our industry.
Any online content that Techni-K makes available through our website is provided ‘as is’ and on an ‘as available’ basis. We give no warranty that the content will be free of faults or errors. To the extent permitted by law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality unless stated otherwise. Techni-K is under no obligation to update content on the website and does so based on its own judgement and at its discretion.
Techni-K uses reasonable endeavours to ensure that the website is secure and free of errors, viruses and other malware, we give no warranty or guarantee in that regard and the customer or user takes responsibility for their own security, that of their personal details and their computers. Techni-K accepts no liability for any disruption or non-availability of the website and reserves the right to alter, suspend or discontinue any part of the website including, but not limited to, any goods or services available. These T&Cs shall continue to apply to any modified version of the Website unless it’s expressly stated otherwise.
The services offered by Techni-K and their description are set out on the website and are subject to acceptance and availability by us. In order to access our services, the user must provide Techni-K with personal details that will allow us to perform the services being requested. Failure to comply with the request for personal details will result in the service being suspended.
As part of our subscription services we may alter or amend the content at any time and change the schedule of when content is delivered by email or other electronic means. We may refuse a subscription to our services where we suspect any foul play or intent to harm or damage our business. All content that’s received by the user under subscription to a Techni-K service is intended to be used for information purposes only. We accept no liability or provide any warranty for its accuracy. Users are advised to use their reasonable judgement as to the use of the content provided.
The description of our goods is as set out on the website. We can make changes to the specification of goods or alter them in any way which we deem is necessary, in order to maintain or improve their suitability, usability and to comply with any changes in line with their intended use. Techni-K reserves the right to make alterations or changes without notice. If you have requested a quotation for goods from Techni-K, you accept that at the time of acceptance of the quotation, goods supplied will be as they are currently described on the website. If any goods are made to your specific requirements, it’s your responsibility to ensure that any specification you provide is accurate.
Techni-K has a legal duty to supply goods which conform with the contract and to the extent permitted by law:
Upon delivery, the goods will be of satisfactory quality and be reasonably fit for purpose. You accept that you buy the goods based on your own skill and judgement unless it’s unreasonable for you to do so. We advise you to contact us without delay if you are unable to make reasonable judgement. Our goods will conform to their description, we except no responsibility for failure, where the failure is found to be due to your adaptation of the materials. We accept no liability and disclaim any warranty, either expressed or implied for the goods failing to provide a successful outcome at audit.
Goods supplied by Techni-K have no warranty that they will be approved by any relevant authority or industry body. The customer acknowledges and agrees that failing to pass aniu7 audit through the use of Techni-K Goods won’t constitute a breach of this agreement by Techni-K.
6.2 Sale of Goods
The goods for sale on our website don’t constitute a contractual offer to sell. When an order is placed with Techni-K, you may choose to abandon or cancel the order at any time, for any reason prior to acceptance. We also may choose to reject your order, although we’ll try to notify you without delay. The order process is set out on the website. Each step allows you to check and amend any errors before submitting the order. It’s your responsibility to check that the order process has been correctly followed. A contract will be formed for the goods ordered only when you receive an email from us confirming the order is complete, or when you receive an email sent by us with your invoice attached – this constitutes our acceptance of your order.
Techni-K is not responsible for any inaccuracies in the order placed by you. When you pay immediately online, you agree and confirm the contract of the sale, by ticking the T&Cs. Where an order has been placed with us to ‘pay by invoice’ you will receive confirmation of the order within a reasonable time frame – usually the same day or next business day.
Goods will be made available to you upon receipt of payment, unless otherwise agreed with Techni-K. No variation in the contract for the sale of goods is accepted unless agreed by Techni-K and you in writing. Any quotation of goods for sale by Techni-K will be valid for a period of 30 Days from date of issue unless we state otherwise within the quotation itself.
The price of goods supplied by Techni-K are set out on our website, at the date of your order or other price that we may agree in writing. We’ll not amend the price of goods for any order that has been confirmed by us. We may, from time to time, amend our pricing for any reason, although we always make every effort to price our goods to align with our competitors where possible or applicable. We never price our goods without due care and attention to ensure they provide excellent value for money. All goods priced by Techni-K are in GBP Sterling currency.
The price of goods advertised for sale on our website are exclusive of VAT. VAT is charged at the current rates set by HMRC separately during the order process on our website where it’s added at checkout – if it’s applicable to the sale in that location. VAT is always shown separately on our invoices, if it applies to the sale under the rules laid out by HMRC.
Discounts for goods on our website are only available at our discretion. Discount codes provided by us, will only be accepted if they are used within specified dates, and for the products they have been issued for. We reserve the right to withdraw discounts for our goods at any time.
It’s your responsibility to inspect the goods that are purchased from us and ensure that they are suitable for your requirements. If you identify any omissions or errors, you must notify us by email within 30 days providing details. We’ll make every effort to rectify the fault and make any amendments needed within 5 working days and return the goods to you.
If you notify us of any omissions or errors after 30 days, we reserve the right to extend the amount of time needed for us to rectify the fault or make amendments for a period of time at our discretion that we’ll communicate to you. We also reserve the right to replace the goods with a suitable alternative if they are no longer available. We’ll always advise you of this by email if your notification is outside 30 days. We accept no responsibility for incorrect contact information provided by you that results in the failure to communicate. Acceptance of our goods in no way limits your rights under our Returns and Refunds Policy as long as notification is within 30 Days.
If Goods are quoted by us or recommended by email or phone, we’ll supply the goods that are advertised on our website at the time they are ordered from us. We accept no responsibility for any changes to the goods and reserve the right to change the specification of the goods. The customer is responsible for checking that the goods meet their requirements at the time of ordering or upon accepting a quotation. Please contact us if you have any questions regarding the suitability of the goods being ordered. If goods aren’t deemed to be suitable, please refer to our Returns and Refunds Policy link above.
Techni-K offers two options for method of payment on our website, for customers who wish to place an order for goods online; payment by card or by invoice.
Payment for goods must be made before delivery takes place, unless otherwise agreed on account terms. Where we have given terms for payment by invoice, the payment must be made within the terms provided by us on your invoice. You must make payment even if delivery has not yet taken place and /or that the ownership in the goods has not passed to you.
Techni-K reserves the right to withhold goods where payment has not been made, we also reserve the right to provide the goods to you on account terms at our discretion. You do not own the goods until we have received payment in full. If full payment is overdue or a step occurs towards your bankruptcy, we can choose, by notice to cancel any delivery and end any right to use the goods in your possession or remove any use of them online.
All payments must be made in GBP Sterling currency. You must pay all amounts due under these T&Cs in full without any deduction or withholding, except as required by law and neither party is entitled to assert any credit, set-off or counterclaim against the other in order to justify withholding payment of any such amount, in whole or in part.
Ownership of the goods won’t pass to you until we have received payment in full. We’ll retain ownership to the goods where they are ordered and given to you on account terms until such time that the payment is received for them in full. When ownership of goods passes to you, damage or loss of these goods will become your responsibility. If you accidentally damage or lose the goods supplied, please contact us as soon as possible so we can try to help recover or replace them. We accept no liability for the goods once they are owned by you, if you have not followed our instructions supplied.
Techni-K will deliver the goods to the email or delivery address specified in the order, unless otherwise specified in writing. We’ll deliver without undue delay and in any event, not more than 30 days after the date on which the contract is entered into.
For paperbacks or materials that are sent by courier or Royal Mail, delivery can take place at any time of the day and must be accepted during business opening times, unless otherwise specified. Orders are normally sent within 48 hours of order completion between the hours of 9am to 5pm unless we notify you otherwise.
6.7.1 Delivery charges
Delivery charges may be applied to your order based on the weight of your goods and location. Any costs for delivery can be requested at the time of ordering. If you decide not to accept our delivery charges that are applicable, you may cancel your order before submitting it to us.
6.7.2 Delivery of large quantities or Goods not in stock
We may deliver goods to you in separate consignments if they are of large quantity or not currently in stock to the quantity you have ordered. As soon as goods become available, these will be sent to you as soon as possible and you won’t be charged any additional delivery charges.
6.7.3 Delivery delays or failure to deliver for reasons beyond our control
We accept no responsibility for the delay in delivery by email of your order if your contact information is incorrectly supplied; please refer to the Sale of Goods section of these T&Cs. We’ll do our best to contact you in any occurrence of failed delivery to enable you to receive your order as soon as possible.
If you don’t take delivery of goods sent to you, we may, at our discretion, store the goods or redeliver for which any costs associated with this will be charged and payable by you. Any dates advised to you for delivery are approximate only. We won’t be liable for any delay in delivery of the goods, caused by circumstances beyond our control, or your failure to provide us with adequate, acceptable delivery instructions or any other instructions that are relevant to their supply.
If delivery of goods by courier or Royal Mail is not possible after all attempts have been made, we may request that you collect them at your own expense.
6.7.4 Non-delivery of goods by Techni-K
In any case, other than events beyond our control, if we do not deliver the goods within 30 days, you can treat the contract at an end, if delivery time of the goods is essential (considering all relevant circumstances at the time the contract was made) or you said to us before the contract was made that delivery on time was essential. If a later period of delivery is specified by you and we again fail to deliver, you can also consider the contract at an end in these specific circumstances.
If you treat the contract at an end, due to delivery issues where we fail to supply the goods within 30 days, we’ll promptly return all payments made to us under the contract. If you don’t end the contract due to delivery issues, you’re not prevented from returning or rejecting goods delivered to you after they arrive. If you wish to return goods to us that are delivered outside 30 days, you’ll allow us to collect them and pay the costs for this or offer a suitable remedy to remove them.
6.7.5 Delivery of goods that form a commercial unit
Where goods are delivered in the format of a commercial unit (this is something that’s sold as one unit and can’t be separated such as a training course, or a documentation pack) you cannot cancel or reject the order for some of those goods without also cancelling or rejecting the order for the rest of them i.e., the training course.
6.7.6 Delivery outside the UK
For orders that require delivery outside the United Kingdom, once confirmed, you’ll be responsible for any import duties and/or taxes that may be applied as we’ll not pay them.
6.7.7 Delivery of damaged goods and inspecting them on arrival
Goods delivered will become your responsibility from the completion of delivery. You must, if reasonably practicable, examine the goods before accepting them. If you receive damaged goods, please notify us immediately for assistance. We’ll normally ask you to send us photographic evidence to verify the damage so we can send out replacement. Please see our Returns and Refunds Policy for information about returning damaged goods that cannot be accepted.
6.7.8 Withdrawal, returns and cancellation of goods
You can withdraw your order by telling us before the contract is made, if you want to change your mind without giving us a reason, and without incurring any liability.
If you want to cancel your order after the contract is made, you may do so by telling us, no later than 30 days after confirmation of your order which is our acceptance in writing. To exercise your right to cancel, you must inform us of your decision by a clear statement in writing setting out your decision, we accept this in a written letter to our address or by email to firstname.lastname@example.org. We agree to reimburse to you all payments received for the order without undue delay. We’ll make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you won’t incur fees as a result of the reimbursement.
For any goods delivered to you such as paperbacks or training materials, you may still cancel the order but you must return to us these goods in their original condition at your own expense. Upon receipt of cancelled goods ordered by you, we’ll then reimburse you using the methods stated above, without delay, the amount charged to you but we reserve the right to retain any separate delivery charges. This doesn’t affect your rights when the reason for cancellation is due to damaged goods. This returns right is different and separate to this section of the T&Cs.
We may make a deduction from the reimbursement for any loss in value of goods supplied, if the loss is the result of unnecessary handling by you (i.e., handling the goods beyond what is necessary to establish the nature, characteristics and functioning of the Goods: e.g., it goes beyond the sort of handling that might be reasonably allowed in a shop). This is because you are liable for that loss and, if that deduction is not made, you must pay us the amount of that loss.
6.7.9 Confidentiality of Goods purchased
Under this contract, you’ll keep in strictest confidence all technical and commercial know-how, proposals, inventions, processes or initiatives which are of a confidential nature in the goods supplied. The customer shall only disclose such confidential information to its employees, agents or subcontractors for the purpose of discharging the work needed to perform the function of the goods for the benefit of your own business. You’ll ensure that your employees, agents or subcontractors comply with the obligations set out in this heading as though they were a party to this contract. You may disclose confidential information if required by law or any governmental or regulatory authority if requested to do so, but this must be advised to us in writing before discharge or as soon as is reasonably practicable, so that we are aware of this.
- Limitation of liability
Nothing in these T&Cs will limit or exclude our liability for:
- Death or personal injury resulting from our negligence;
- fraud or fraudulent misrepresentation;
- breach of terms for the supply of goods and services Act 1982.
To the maximum extent permitted by law, Techni-K accepts no liability for any of the following:
- Any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts goodwill or commercial opportunities;
- loss or corruption of any data, database or software;
- any special, indirect or consequential loss or damage;
- loss which was not foreseeable at the time that the contract was made;
- failure to maintain or achieve certification to industry Standards.
Techni-K won’t limit liability in any way that’s not permitted under applicable law.
- Circumstances beyond the control of Techni-K, the customer or the user (everybody in this agreement)
Everybody in this agreement shall not be liable for any failure or delay in performing their obligations where such failure or delay results from any cause that’s beyond their reasonable control. Such causes include, but aren’t limited to; industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action or any other event that’s beyond the control of the party in question.
In the event of any failure or delay because of something beyond their reasonable control, they will advise the other party as soon as is reasonably practicable. Their obligations will be suspended so far as is reasonable, provided that they act reasonably and therefore, won’t be liable for any failure or delay which it couldn’t avoid.
- Assignment, successors, third party rights and subcontractors
Techni-K may at any time, assign, transfer, mortgage, charge, subcontract or deal in any other manner with all or any of its rights under the contract and may subcontract or delegate in any manner, any or all of its obligations under these T&Cs to any third party or agent, where we reasonably believe your rights won’t be affected.
The Customer won’t, without the prior written consent of Techni-K, assign, transfer, mortgage, charge, subcontract, declare a trust over or deal in any other manner with any or all of its rights or obligations under the contract.
The Contracts (Rights of Third Parties) Act 1999 won’t apply to these T&Cs, and no third party will have any right to enforce or rely on any provision of these T&Cs, unless proven that the contract was assigned in any way with written consent obtained from Techni-K. Any acts of your subcontractors or agents who have been chosen by you, to help perform any duties in relation to the goods or services supplied under this agreement that forms this contract, will have rights under these T&Cs.
Nothing in this contract is intended to, or shall be deemed to establish any partnership or joint venture between you as a customer or user, and Techni-K. Neither party shall have authority to act as agent for, or to bind the other party, in any way.
- Privacy / Data Protection
- Waiver of rights
Any delay, omission, indulgence or forbearance by either party to exercise any of the rights nor any non-compliance by a party under this agreement won’t be construed as a waiver of that right, it won’t impair such right on future occasions. A waiver of rights under this contract will only be granted if it’s expressly agreed in writing.
These T&Cs may be varied by Techni-K from time to time. Such revised terms will apply and supersede all previous versions from date of publication. Users and customers should check the T&Cs regularly to ensure familiarity with the current version. No variation of this Contract, including the introduction of any additional T&Cs will be effective unless agreed in writing with Techni-K.
If any provision or part-provision of this contract is deemed invalid, illegal or unenforceable by any court in England and Wales, both parties will agree to negotiate in good faith to amend such provision so that, as amended, the contract is legal, valid and enforceable and the greatest extent possible, achieves the intended commercial result of the original provision. Any modification to this contract under this heading won’t affect the validity and enforcement of other provisions of these T&Cs.
- Termination of Contract
We’ll terminate the contract where you commit a material breach of your obligations under these T&Cs. A material breach will be a breach that’s substantial and serious which results in financial loss, rather than a matter of little consequence. A material breach under this contract will also be defined as a series of minor breaches that could constitute a substantial or serious breach as a collective, which would result in financial loss. We also reserve the right to terminate this contract if we anticipate or receive information that leads to our belief that you won’t fulfil your obligations under this contract – this is known as an anticipatory breach. Confidentiality, intellectual property rights and limitation of liability shall survive the termination of this contract.
- Governing law and jurisdiction
Each party entering into this contract agrees that it’s governed and interpreted according to the law of England and Wales. All disputes arising under this agreement (including any non-contractual matters) shall be subject to the exclusive jurisdiction of the courts in England and Wales.
Techni-K tries to avoid dispute, so we deal with complaints as follows: If you wish to make a complaint, please contact us as soon as possible. We’ll aim to respond with an appropriate solution within 5 business days.