3. Continuous improvement

Corrective and preventive actions must be defined, which includes assigning a due date and who’s responsible for completion.

A root cause analysis procedure is required which defines the method and states when it must be applied.

Non-conformances are identified where there’s a failure to meet a set standard.

The corrective and preventive action procedure for non-conformances

Proactive actions, remedial actions, corrective and preventive actions

A robust system is essential, to ensure that complaints are logged, investigated, and trended to prevent recurrence.

Out of specification product, returns and stock write-off.

Learn about the future of internal auditing

Internal audits are a fundamental requirement of all food-related standards