Continuous improvement

Verifying corrective and preventive actions

£26.00 (plus VAT)

Worth 1 credit on your training dashboard.

This eLearning course will teach you how to verify corrective and preventive actions, to ensure that they’ve been completed effectively before closing them out. The course is specifically designed for the role of action verifier, so it explains their responsibilities and how to complete the 4-step process of verification.

The verifier is one of the most important roles in the non-conformance action process, as they are the gatekeeper – preventing insufficiently completed actions from being closed. The course explains how this must be completed and how the person carrying it out must be impartial.

The course includes guidelines of what to look for when verifying the evidence provided, to ensure that only appropriately actioned corrective and preventive actions are closed.

This training has been designed to meet the following sections of the BRCGS Standards:

Food Safety
Issue 8
Issue 6
Agents & Brokers
Issue 3
Storage & Distribution
Issue 4
3.7 Corrective and preventive actions3.6 Corrective and preventive action3.9 Corrective and preventive actions3.3 Corrective and preventive action

We recommend that you complete the mini training ‘Understanding improvement and non-conformance actions‘ before taking any of the other courses in the corrective and preventive action series.

It provides the foundation of the basic understanding required for improvement and non-conformance actions. This allows additional learning to be overlayed, producing a gradual learning experience – preventing the learner from becoming overwhelmed.

Understanding improvement and non-conformance actions‘ will automatically be added to your cart when you purchase this course.

About the training

This course is a must for staff who need to verify corrective and preventive actions, from internal audits, GMP inspectors or any other non-conformance.The mini training – understanding improvement and non-conformance actions must be completed before doing this unit.

The course includes exercises and takes approx. 30 minutes without breaks.

The test is made up of 25 multiple-choice questions. 70% is required to pass and gain a certificate. The test is open book and retakes are free of charge.

The role of verifier

The role of verifier

This course is specifically designed for staff who are carrying out the role of the verifier. It explains the key aspects of verification and how the person completed it must be impartial.

Verifying evidence

Verifying evidence

Knowing what to look for when you’re verifying corrective and preventive actions is key. This course provides clear guidelines on what needs to be checked, to ensure that completion of the action was appropriate and effective.


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