This article is written to meet the following sections of the Standards:

BRCGS Food Safety Issue 87.3.2 – 7.3.3 Medical screening of external personnel
7.1.4 – 7.1.5 Contractor inductions
4.2.3 and 4.3.2 Sign-in process
BRCGS Packaging Issue 66.4.1 – 6.4.2 Medical screening of external personnel
4.4.2 Contractor inductions
6.2.5, 4.2.2, 4.4.2 Sign-in process
BRCGS Agents & Brokers Issue 2Not applicable.
BRCGS Storage & Distribution Issue 44.2.2XD – 4.2.4, 8.2.2 and 6.2.3X Sign-in and contractor induction
FSSC22000 Version 5.1No direct clause to reference other than there must be a PRP for general personal hygiene (ISO 22000:2018 8.2.4j) which should be applied to external personnel.
IFS Food Version 73.2.1, 3.2.2 Personal hygiene
SQF Edition 911.3.4 Visitors

External personnel

External personnel are visitors and contractors. External personnel on site pose two main problems, which are:

  1. They’re a security risk.
  2. They could unintentionally contaminate the product.

This means that you need specific controls in place, to manage external personnel.

Personnel eDocs


External personnel must sign in, so that they’re formally approved to be allowed on site.

There must be a system for identifying external personnel, so that internal personnel know that they’ve been granted access and don’t need to be challenged. This could be through a system, where external personnel wear some form of ID.

Contamination awareness

All external personnel must have a basic understanding of the rules on site, which prevent contamination of the product. This is so that they don’t unintentionally cause contamination. This means, they need to understand contamination controls including:

  • The sites hygiene rules, e.g. handwashing.
  • Policies on glass or allergens.
  • Personal hygiene.
  • Protective clothing.

Where the controls can’t be complied with, other controls such as limiting access to areas on site and what can be touched and the use of gloves, must be implemented to minimise the risk of contamination.

All external personnel must be supervised at all times unless they’ve completed an induction.


External personnel must be made aware of the types of symptoms of infection or disease, which would prevent them from going into product areas.

Where allowed by law, external personnel wanting to go into product areas, must complete a health questionnaire. The questionnaire needs to assess if they’re suffering from symptoms of infection or disease, or if they’ve been in contact with anyone with infectious diseases.

When completed, the questionnaire must be checked by a competent person, prior to entry being approved.

Contractor induction

Where external personnel aren’t going to be supervised at all times whilst on site, they must receive an induction before they’re allowed to work unattended.

The induction provides more than the basic understanding of contamination awareness, that’s received at sign-in. It must include:

  • The site hygiene rules.
  • Contamination control procedures, e.g. glass, allergen policies.
  • Personal hygiene controls.
  • Protective clothing procedures.
  • Site security rules.
  • Right product, right pack awareness.
  • Allergen awareness.
Personnel eDocs

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