Managing operational suppliers
£26.00 (plus VAT)
Department managers and staff who use service suppliers.

This course ‘Managing operational suppliers’ is designed for department leads who are responsible for the assessment, approval, and ongoing performance monitoring of their operational suppliers. It’s also suitable for managers who are accountable for the operational supplier system.
On completion of this course, you’ll know how to manage service suppliers in compliance with the standard.
Every department within a business will use service suppliers (operational suppliers) and so you need a process which is flexible to be used in many different situations. This course provides a pratical solution, that can be used by every department on site.
‘Managing operational suppliers’ has been designed to meet the following sections of the standards:
BRCGS Food Safety Issue 9 |
BRCGS Packaging Issue 6 |
BRCGS Agents & Brokers Issue 3 |
BRCGS Storage & Distribution Issue 4 |
3.5.1.4 Approved supplier list
3.5.3.1 Approval and monitoring of service suppliers 3.5.3.2 Contracts with service suppliers 3.5.3.3 Service supplier performance review 4.16.6 Third-party contractors |
3.7.1 Supplier approval procedure
3.7.2 Acceptable methods of supplier approval 3.7.4 Approved supplier list 3.10.1 Managing suppliers of services 3.10.2 Supply chain traceability 5.10.1 Communication of requirements to service suppliers |
4.1.3 Approved supplier list
4.2.1 Approval and risk assessment of service providers 4.2.2 Approval and monitoring of service providers 4.2.3 Service provider contracts |
3.5.1.1 Approval and risk assessment of subcontractors
3.5.1.2, 3.5.1.3 Subcontractor contracts 3.5.2.3 X Subcontractor performance review 3.5.2.4 X Approved subcontractor list 12.6.1, 12.6.2, 12.6.3 Distribution networks |
FSSC 22000 Version 5.1 |
IFS Food Version 7 |
SQF Food Manufacturing Edition 9 | FSMA |
ISO 8.2.4f Supplier approval and assurance processes | 2.3.3.3 Contract agreements | 2.3.4.2 Approved supplier program | Subpart G – Supply-chain program |
We recommend that you complete the mini training ‘Understanding supplier management‘ before taking any of the other courses in this series.
It provides the foundation of the basic understanding of supplier management and is an introduction to the rest of the training. This allows additional learning to be overlayed, producing a gradual learning experience – preventing the learner from becoming overwhelmed.
‘Understanding supplier management‘ will automatically be added to your cart when you purchase this course.
Other training in this supplier management series
This series is made up of 6 mini trainings:
- Understanding supplier management.
- Managing the supplier system.
- Managing material supplier risks.
- Assessing material suppliers.
- Managing approved material suppliers (coming soon).
- Managing operational suppliers.
About the training
This course ‘Managing operational suppliers’ includes exercises and takes approx. 55 minutes without breaks.
The test is made up of 25 multiple-choice questions. 70% is required to pass and gain a certificate. The test is open book and retakes are free of charge.
Supplier agreements
Once you’ve completed the risk assessment to determine the controls, agreeing them with the supplier is critical. This allows you to monitor their performance and take action when needed.
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