13. Personnel
How to determine the personal hygiene requirements for your site
The rules for handwashing, jewellery, personal items, eating, drinking and smoking
The standards
This article is written to meet the following sections of the Standards:
BRCGS Food Safety Issue 9 | 7.2 Personal hygiene: raw material handling, preparation, processing, packing and storage areas |
BRCGS Packaging Issue 6 | 6.2 Personal hygiene: raw materials handling, preparation, processing, packing and storage areas |
BRCGS Agents & Brokers Issue 3 |
Not applicable |
BRCGS Storage & Distribution Issue 4 | 8.2 Personal hygiene |
FSSC22000 Version 6 | ISO 22000:2018 8.2.4 j) PRP – personal hygiene |
IFS Food Version 8 | 3.2.1, 3.2.2 Personal hygiene 3.2.4 Hand hygiene 3.2.5 Jewellery |
SQF Edition 9 | 11.3.2.1 Handwashing 11.3.3.8 Jewellery 11.4.1.2 Staff practices |
The requirements
Risk assessment
You must risk assess what personal hygiene controls are needed for your product and then each area of the site. In theory, if you apply a high level of personal hygiene – you don’t need to do a risk assessment. However, many standards (for example BRCGS Packaging) haven’t stated a risk assessment is needed. Which means you may fall foul of getting a non-conformance if you don’t do one – even if your personal hygiene standards are really good.
For this reason, the requirements for personal hygiene will vary depending on your site, but what we can tell you clearly – is what the minimum requirements should be in areas where the product is open, if your product is food or food contact packaging.
Standards of personal hygiene
The standard expects there to be a high level of personal hygiene where the product is open and the product is either food or food contact packaging. Where product is enclosed and doesn’t come into contact with food (or other hygienic products like make-up or toiletries) the level of personal hygiene doesn’t need to be as high and can be reduced.
Procedure
There must be a document which details the site personal hygiene rules. The rules must be communicated to all staff through training. The best way of doing this is to have a procedure – rather than having separate policies. You can then use this procedure to train your Staff. The term ‘staff’ includes agency workers, visitors and contractors.
Minimum handwashing requirements
The minimum requirements for handwashing on entry to open product* areas, is that hands must be washed:
- Before entering open product areas.
- After any break which involves leaving the product area.
- After going to the toilet.
- After eating or smoking.
- After blowing your nose or sneezing.
- After handling shoes.
- After handling waste (including dropped product or contaminated material).
- After handling cleaning equipment.
The handwashing method must take at least 20 seconds:
- Wet hands with water.
- Apply soap.
- Rub the hands so that all the parts of the hands are cleaned, including palms, backs of hands, between fingers, backs of fingers, thumbs and fingertips.
- Rinse hands to remove soap.
- Dry hands thoroughly.
- Sanitise if necessary.
- Handwashing instructions with pictures, must be in place, and these must be provided in the appropriate languages.
Minimum jewellery requirements
- The minimum jewellery requirements for open product* areas are:
- Wrist bands, wrist-worn devices or watches shall not be worn.
- Jewellery must not be worn, with the exception of a plain wedding ring or wedding wristband.
- Rings and studs in exposed parts of the body, such as ears, noses, tongues and eyebrows, must not be worn.
- Religious jewellery and medical jewellery are only permitted if the item is totally covered with the wearer’s clothing or PPE.
*Where the product is food or food contact packaging.
Minimum requirements – personal items
The minimum requirements for personal items in open product* areas are:
- Personal belongings, including personal mobile phones, must not be taken into production areas without the permission of the management.
- Smoking equipment must not be taken into product areas.
- Spectacles are allowed, all staff must be trained to understand that they must report any broken, damaged or lost spectacles and contact lenses to a supervisor immediately.
- Fingernails shall be kept short, clean and unvarnished.
- Nail varnish, nail art or false nails shall not be permitted.
- Excessive perfume or aftershave shall not be worn, as this has the potential to taint foods.
*Where the product is food or food contact packaging.
Requirements for enclosed product areas
If you don’t apply the rules for open product in enclosed product areas, then you need to be able to justify why. This means a robust risk assessment must be carried out that explains that all of the following are true and therefore there’s no risk to the open product:
- The open and enclosed product areas are segregated.
- Staff in these areas don’t pass through the open product area to get to or leave the enclosed product area.
- Staff don’t go into the open product areas without applying the open product area rules.
Smoking
Smoking is only allowed in designated areas and not in locker rooms, changing facilities or product areas. This includes e-cigarettes.
Eating and drinking
Eating and drinking is only allowed in certain areas, which are away from the product. No food, including sweets, chewing gum and tobacco, or drinks shall be taken into product areas or stored in locker rooms.
BRCGS Food Safety Issue 9 – changes to personal hygiene
Clause 7.2.1 has been expanded to:
- Clarify that all wearable devices are not allowed, such as apple watches, fit bits etc.
- Include a new requirement to have documented rules about portable devices which are permitted (because they’re company issue).
- Clarify that tongue piercings are now not allowed, as they are deemed to be an exposed part of the body.
- Clarify that translated training should be provided for staff where needed.
I have a question
If i am just a warehouse of closed product
Do i need a jewellery policy
Hi Danielle
Yes you must have a policy, that states what your stance on jewellery is – if it’s allowed, if it’s not, where it’s allowed, what type is allowed etc.
Kassy
Hi
My question is what is deemed religious jewellery and part of the fundamental requirements for that faith and what is a “personal” choice to show the religion you support? In the past I have consulted religious elders to confirm. Does anyone else have an idea how to approach this as have a person wearing a chain with a cross as they are Christian.
Hi Kassy, I have a question regarding the use of makeup in a food factory:
The use of all makeup is banned at my current place of work, since drawing the line between heavy and light makeup is difficult since it is quite subjective. I was unable to verify whether this is a direct requirement of the BRCGS. Is this in line with the standard? If not, what exactly is the guidance? Thank you.
Hi Julie
I’ve done a search for you and I can’t find any reference to make up in any the standards that I’m currently working on.
Kassy
Hi What are the rules on drinking water fountains?
Hi Susan
Here is what we work to:
Drinking of water from purpose-made dispensers may be allowed in product areas, if:
• They are confined to a designated area.
• They are designed and maintained so that it doesn’t pose a risk to product.
• Bins are provided.
I hope that helps
Kassy
Hi Kassy,
I was just wondering in relation to eyelash extensions, would these be accepted by an auditor? These are individually glued to your own eyelashes and fall out with natural shedding.
Hi Anna
Although the standard doesn’t refer to eyelash extensions specifically, the answer would be no – they wouldn’t be accepted. I understand your rationale, but any embellishment is not permitted, as it poses an additional risk.
Kassy
Hyia,
I’m working in a food production company, however I am not in contact directly with food as I am working in office. I’ve been advised that I have to take off my watch, nose pearcing and earings and my nails can’t be done as the regulations are the same for everyone. Is this correct? What shall I do?
Hi Martina
Firstly, if these are the rules of the company and therefore a requirement to work there, then you should follow them.
However, I think you’re asking if this is required by the standard – the answer is it depends! If you have to go through product areas to get to the office, then yes, the standard would expect this too.
I hope that helps?
Kassy
Hi There, I have a question concerning nails: In case of nail varnish, nail art or false nails for personal in open food contact packaging product areas, do you think wearing disposable gloves can avoid the risk of contamination and consequently the presence of such ornaments can be tolerated or are these completely prohibited? Thank you.
Hi Achille
You can use gloves, but this should only be used by exception. It must not be used as a general control.
Thanks
Kassy