Monitoring KPIs

We track our performance each month, to pre-empt problems and to identify improvements.

2025

Food safety and GMP courses

	Jan	Feb	Mar	Apr	May	Jun
Percentage passed (%)	99	99	100	100	99	99
Average pass rate (%)	85	85	86	86	87	86

 

	Jul	Aug	Sep	Oct	Nov	Dec
Percentage passed (%)	99
Average pass rate (%)	86

Compliance courses

	Jan	Feb	Mar	Apr	May	Jun
Percentage passed (%)	100	100	99	98	100	99
Average pass rate (%)	88	86	89	88	89	89

 

	Jul	Aug	Sep	Oct	Nov	Dec
Percentage passed (%)	99
Average pass rate (%)	89

2024

Food safety and GMP courses

	Jan	Feb	Mar	Apr	May	Jun
Percentage passed (%)	98.9	98.3	98.1	99.2	99.2	100
Average pass rate (%)	86.2	87.0	87.1	87.2	85.7	86.6

 

	Jul	Aug	Sep	Oct	Nov	Dec
Percentage passed (%)	100	88	86	86.9	86.3	86
Average pass rate (%)	85.3	100	98.5	99.5	100	99

Compliance courses

	Jan	Feb	Mar	Apr	May	Jun
Percentage passed (%)	98.3	98.5	98.4	98.5	94.4	98.5
Average pass rate (%)	89.5	90.4	91.0	88.3	91.9	90.1

 

	Jul	Aug	Sep	Oct	Nov	Dec
Percentage passed (%)	100	87.6	90.1	90.4	89.8	87
Average pass rate (%)	90.6	95.7	98.3	100	98.7	99

2023

Food safety and GMP courses

	Jan	Feb	Mar	Apr	May	Jun
Percentage passed (%)	99.0	99.0	100	98.8	100	99
Average pass rate (%)	84.3	85.1	85.2	85.6	85.7	85.4

 

	Jul	Aug	Sep	Oct	Nov	Dec
Percentage passed (%)	100	97.1	100	97.1	100	98.5
Average pass rate (%)	86.1	87.3	88.1	85.6	85.1	87.0

Compliance courses

	Jan	Feb	Mar	Apr	May	Jun
Percentage passed (%)	99.7	99.7	99.6	98.3	96.5	97.4
Average pass rate (%)	90.4	92	90.2	89.2	91.6	89.7

 

	Jul	Aug	Sep	Oct	Nov	Dec
Percentage passed (%)	97.4	96.9	98.5	98.4	100	98.5
Average pass rate (%)	83.7	88.1	91.8	89.8	91.1	88.7