User Roles

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There are three main roles within the training dashboard these are:

  1. Business admin
  2. Department admin
  3. Member

Business admin

These are the users with most privileges and have the ability to manage your entire account – the only thing you can’t do with a business admin account is take a course.

This may be a training co-ordinator, HR or someone in your technical department.

The business admin will be able to:

  • Manage sites and departments
  • Create new users
  • Set up learners – to provide them with a username and password to log in
  • Assign courses to learners
  • Amend the re-training frequency for courses
  • Assign learners with an immediate need for re-training (within the re-training frequency)
  • View each learners status (requires training, training in progress or trained)
  • View learners certificates for completed courses
  • View learners profile to edit their password

Department admin

A department admin is responsible for a specific department(s) within your business.

The department admin will be able to:

  • Create new users for their department
  • Set up learners – to provide them with a username and password to log in
  • Assign courses to learners
  • Amend the re-training frequency for courses
  • Assign learners with an immediate need for re-training (within the re-training frequency)
  • View each learners status (requires training, training in progress or trained)
  • View learners certificates for completed courses
  • View learners profile to edit their password

Member

With a member role, the learner will be able to:

  • Carry out the courses that they have been assigned
  • Complete the test quiz
  • View their certificate
  • View their profile to edit their password

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