Edit a learner profile

You must be logged in as a department or business admin to edit a learner profile. Find the learner on your dashboard, and click edit next to their name. This will open the learner profile where you will see the existing details for the learner that can be edited.

Add a course to a profile

To add a course to a learner profile, select the course from the list below their profile and click save and close. The course will then be assigned to their profile. If the course you want to assign is not listed, please contact us for this to be added.

Remove a course from a profile

You won’t be able to remove a course from a learner profile by unticking it. Please contact us for this to be removed for you.

Change username

You can change the username for a learner by overtyping the username field.

Change learner name

We don’t recommend changing a learner name, unless the name has changed for some reason, such as someone getting married. We recommend archiving the learner and creating a new learner so that the record of the learner isn’t lost. Credits are not used until a learner clicks ‘start course’ so if a learner has left and didn’t start their course, there will be no impact to your credit balance – simply archive the learner and create a new one.